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Service Contracts

Our Help Desk Contracts are designed with the small and medium sized office in mind, or to supplement larger IT staffs. You get our combined staff and resources for less than the cost to employ even one novice IT person. Each Contract has several hourly option plans. Choosing the one that's right for you, depends on the number of people that you need us to support.

Many companies employ a full time technician to answer internal Help Desk questions, but studies show that small & mid-sized companies usually only use 20-40 hours of that persons time a quarter. Much of the remaining time is spent waiting for someone to call. Many companies can't afford this type of expense, so they try to operate without any support, or rely on a particular employee that may know a little about everything. Studies show that the time spent by this person assisting others as well as the time the assisted person wastes while being helped, end up costing the company in lost time and productivity.

In larger companies that have a full IT staff, many times that staff is overburdened with too much to do, due to cutbacks or the inability to find trained IT professionals.

In any of these cases that's where we come in. We can help you keep your employees working without the downtime or expense, experienced in above situations.

Get your company on the road with the contract that's right for you!

3 Month Contracts: Quarterly Help Desk Contracts
This program is our standard month-to-month package. The cost versus benefit our the best under this package.

6 Month Contracts: Bi-Annual Help Desk Service Contracts
This program was developed for offices that need our service available on demand but overall only average 30-60 calls a month.
1 Year Contracts: Yearly Help Desk Service Contracts
Finally the annual contract was implemented for companies that have a steady flow of calls spanned out over the course of the year. Usually averaging about 10-30 calls a month.